Reach AllyBet through email or the registered office listed below. The support desk handles account questions, payment queries, and platform issues for Canadian bettors, while the physical address covers formal correspondence and corporate mail.

Most account and payment questions get resolved by email within one to two business days. For faster answers on live betting or in-play issues during active matches, checking the platform status page or the relevant help article first often saves a round trip through the contact form.

Before writing in, it helps to have your account email and, for payment disputes, a transaction reference number ready. Support staff use that reference to pull up deposit and withdrawal logs without asking follow-up questions, which shortens the whole exchange considerably.

AllyBet's registered office sits at 77 Bloor St W, Suite 600, Toronto, ON M5S 1M2, Canada. This address handles formal correspondence, legal notices, and corporate mail rather than day-to-day account support, which moves faster through email.

For a direct line, call +1 647-555-0118. Phone support suits time-sensitive matters such as a locked account ahead of a live event or a payment that appears stuck mid-transfer, where a written back-and-forth would take longer than a short call.

The map below shows the exact building location for anyone visiting in person or sending a courier package. Toronto's downtown core places the office within walking distance of several transit lines, which matters for scheduled in-person meetings with partners or auditors.

Most email inquiries receive a first reply within one to two business days. Weekend messages typically wait until the following business day unless they concern a security issue, which the on-call team reviews sooner regardless of the day.

Withdrawal questions take slightly longer because staff need to cross-check the request against payment processor logs before confirming a timeline. A typical Interac or card withdrawal query resolves within two to three business days once the payment team confirms the transfer status with the banking partner.

Bonus and promotion questions usually resolve fastest, often same-day, since eligibility rules are fixed and don't require pulling external transaction records.

Payment disputes need more documentation than a general question. Include the transaction date, amount, payment method, and any confirmation number from your bank or e-wallet provider alongside your account email.

Cases involving a declined deposit usually trace back to card issuer restrictions on gambling transactions rather than a fault on the platform side. Cases involving a delayed withdrawal more often relate to pending identity verification, which support can confirm and, where needed, help you complete.

Keep a copy of any correspondence with your bank regarding the transaction. That documentation speeds up the review considerably when a dispute needs escalation beyond the first response.